Returns & Refunds

At IceGlow Roller, your satisfaction is our priority. This Refund Policy is part of our Terms and Conditions, and we encourage you to review it regularly, as it may be updated from time to time.

Returns & Exchanges
When your order arrives, please inspect it promptly and before use.

If you do not see results within 60 days of consistent use, we will gladly offer a full refund. While we encourage you to give the product enough time to deliver its intended effects, if you're among the rare cases where it doesn't work for you, we will honour our money-back guarantee.

To request a refund or replacement, please contact us within 90 days of your product's shipping date. Any unused portion of the product must be returned before we process the refund.

Important Notes:

  • We are unable to accept returns or issue refunds for "change of mind." Please consider this before completing your purchase.

  • Shipping costs, if applicable, are non-refundable and will not be included in the refund amount.

To start your refund or replacement process, please email us at hello@iceglowroller.com.